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IslamiCity > Travel > 2020 HAJJ (1441 AH)
 ISLAMICITY HAJJ TERMS AND CONDITIONS
  1. IslamiCity is partnered with Dar El-Eiman Inc. to perform this Hajj Program. The responsibility of IslamiCity and Dar El-Eiman Inc. as the tour operator or their agents is limited. 
  2. Dar El-Eiman Inc., located at 635 W Colorado St. Suite # 111, Glendale, CA 91204 acts only as an agent for passengers in making arrangement for airline, hotels, buses or any other services in connection with this tour and assumes no liability whatsoever for injury, damage, loss, accident, delay or irregularity which may be occasioned either by reason or defect, through the acts or default of any company or person engaged in conveying passengers or in carrying out the arrangement of the tour, or as a direct or indirect result of acts of God, dangerous incidents in the air, sea, fire, breakdown in machinery or equipment, acts of government or other authorities de jure or de facto, war wither declared or not, hostilities. 
  3. Civil disturbances, strikes, riots, theft, pilferage, epidemics, quarantines, medical or customs regulations or from any causes beyond IslamiCity and Dar El-Eiman, Inc.’s control or from any loss or damage resulting from improper passports, Visas or other documents. 
    IslamiCity and Dar El-Eiman, Inc. will accept no responsibility for loss or additional expenses due to delays or changes in schedule or other causes. 
  4. IslamiCity and Dar El-Eiman Inc. shall not be liable or responsible for any inconveniences, loss, damage or injury arising in connection with such services. IslamiCity and Dar El-Eiman Inc. will not be responsible for failure to follow instructions, including but not limited to check-in and check-out times and baggage handling. In the event of delay, it is responsibility of the airlines to determine exactly what procedure will be followed. The policy chosen by the carrier shall be based on its procedures and shall not be the responsibility of IslamiCity and Dar El-Eiman , Inc. 
  5. IslamiCity and Dar El-Eiman and its affiliates will not be responsible for any person (s) missing any part of the program due to his/her negligence or delay or responsible for any additional expenses for the participant to rejoin the tour. 
  6. Moreover, no refund will be given for any services rendered and not utilized. Reservation should be made with a US $2000 deposit to ensure passenger booking. Full payment is due 60 days prior to departure. Passenger’s deposit will be refunded, minus $750 administrative fee, minus any airlines ticket cancellation fee, if cancellation is received in writing 45 days prior to departure.